Subscription Policy
SUBSCRIPTION TERMS
1. Subscription. The subscription renews automatically at the end of each period (each month or otherwise, depending on the option selected by you at the time of purchase) until you cancel.
2. Payment method. Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase (after you confirm by single-touch identification, facial recognition, or entering your payment method details on the web, or otherwise accepting subscription terms provided on the payment screen or on the pop-up screen provided by Apple/Google or on our web page) or after the end of the trial period. You authorize us to charge the applicable subscription fees to the payment method that you use.
3. Cancelation. Your subscription renews automatically at the end of each period until you cancel.
To avoid being charged cancel your subscription in time sufficient to process your request before the end of the period. You may cancel your subscription via our support chat that is available through our website. The mail of support team: support@feminepsych.com
In order to cancel your subscription, you will have to send our support team a message with the request at least 24 hours before the end of the current subscription period and then you have to answer all the following emails our support sent to you.
4. Refunds.
Generally, the fees you have paid for the Services are non-refundable and/or non-exchangeable, unless otherwise is stated in this Refund Policy or required by applicable law.
Note for the EU residents: If you are an EU resident, you have the right to withdraw from the agreement for the purchase of digital goods without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion, unless you provided consent to an immediate agreement performance. YOU HEREBY EXPRESSLY CONSENT AND ACKNOWLEDGE THAT THE PERFORMANCE OF THE AGREEMENT BEGINS IMMEDIATELY AND THAT YOU WILL LOSE YOUR RIGHT OF WITHDRAWAL FROM THE AGREEMENT ONCE OUR SERVERS VALIDATE YOUR PURCHASE AND THE APPLICABLE PURCHASE IS SUCCESSFULLY DELIVERED TO YOU. Therefore, if you cancel the purchase for any reason within 14 calendar days from the date of purchase, you will not be entitled to a refund.
However, we decided to provide you an opportunity to receive a refund (the “Voluntary Refund”) if you meet the conditions set out below.
You can contact us at support@feminepsych.com to request a refund.
We will review your application and notify you (by email) whether it is approved. If the application is approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within 14 days from the date of application.
A refund can usually be claimed only during the subscription period. If the subscription period has expired before you made a request for a refund, we will not be able to provide you with a refund.
In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you during the checkout, you are eligible to receive a refund provided that all of the following conditions are met.
- you contact us via email support@feminepsych.com within 30 days after your initial purchase and before the end of your subscription period; and
- you have followed the plan for at least 7 consecutive days within the first 30 days after the purchase.
- you are able to demonstrate that you have actually followed the plan by providing screenshots from the platform.
IMPORTANT STATEMENT
Please note that only fulfillment of all the above requirements allows you to receive a full Voluntary Refund under “Money-back guarantee”. For the sake of clarity, this “Money-back guarantee” does not apply to the following cases:
- Personal reasons (you don’t like the product, it did not meet your expectations etc);
- Financial reasons (you did not expect that you will be charged, that the trial will be converted into subscription, that the subscription will automatically renew, or that the services are paid etc).
6. Changes.
To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on or through the app and/or by sending you an email notification, or in other prominent ways. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.
If you have any questions in relation to the subscription terms, please contact us directly at support@feminepsych.com
Please make a screenshot of this information for your reference. This may help you to control your subscriptions.
Last update: 20 August 2025